We meet all the mandatory insurance legislation. Passengers and their luggage are fully insured during the transportation service. We are a fully licensed private transportation company, authorized by the Portuguese board of tourism with the licence RNAVT 2198. If for any reason within our control we fail to deliver the passengers to their confirmed destination, we will provide a suitable alternative transportation. Any reimbursement for the cost of an alternative transportation to get to the ticketed destination shall be no more than the cost of getting to that destination by normal taxi. We are not responsible for delays before or during the transportation service caused by external reasons such as abnormal weather and traffic conditions.